Information we collect
- Account information you give us: name, email address and the organization you work for.
- Connected account data: when an account owner connects a Facebook Page, Instagram professional account or another channel, we receive the account ID, name, profile picture and the access token the platform issues, limited to the permissions the owner approves.
- Content processed for the features you use: posts you ask us to publish, and comments, messages and related events the platform sends for connected accounts.
- Technical data: API request logs, IP address, browser or client type, used for security and reliability.
How we use information
- To provide the service: publish content, show and send comments and messages, and deliver webhooks.
- To keep the service secure, prevent abuse and fix problems.
- To contact you about your account and the service.
We do not sell personal data, we do not use data from connected accounts for advertising, and we do not use it to train AI models. Data received through platform APIs, including Meta Platform Data, is used only to provide the features the account owner enabled, in line with each platform's terms and policies.
Sharing
We share data only with the customer application that the account owner connected, with the platforms themselves when we act on the owner's instructions, with service providers that host and operate our infrastructure under confidentiality obligations, and when the law requires it.
Retention and security
Access tokens are encrypted at rest and deleted when an account is disconnected. Messages, comments and logs are kept only as long as needed to provide the service, then deleted. We use encryption in transit, access controls and audit logs to protect data.
Your choices and rights
You can disconnect a connected account at any time from the application you used to connect it, or from the platform's own settings (for Facebook: Settings, then Business Integrations). You can ask us to access, correct or delete your data. See Data Deletion for the steps.
Changes
We will post any change to this policy on this page and update the date above.
Contact
Buildry AI LLC (Билдрай Эй Ай ХХК), Ulaanbaatar, Mongolia. Email: contact@buildry.cloud